Thank you for shopping at Abela™ World
If customer(s) are not entirely satisfied with purchase, no worries, they have 7 calendar days to return an item from the date item was received. To be eligible for return, item must be unused, in the original packaging and in the same condition received. Return items should be accompanied with a copy of the invoice and/or receipt of purchase (preferably the original copy).
Once we receive item, we will inspect it and notify you that we have received returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to original method of payment whichever is applicable in line with the terms and conditions of trade.
Time of receipt of credit will be dependent on your policies and your card issuer’s policies.
SHIPPING OF RETURNED ITEMS
You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
NO-RETURN POLICY APPLICATION
a. Return policy is not applicable to the following Home Fragrance & Aromatherapy items:
– Glass Jar Candles e.g. Abela™ Luxury Perfume Candles
– Essential Oils e.g. Abela™ Calm Field Essential Oil Blend
– Carrier Oils e.g. Abela™ Baobab Oil, Abela™ Massage Oils
– Luxury Perfume Room Sprays
– Fragrance (Reed) Diffusers & Accessories
– Potpourri/ Burner Oils
b. Clearance sales items are final sale only and do not apply to this return policy.
c. Please note unless item is defective there will be no returns accepted on custom label products.
All returned items should be addressed to:
The Abela™ Studio
Scents of Africa®
398A, Herbert Macaulay Way,
If you have any questions on how to return your item to us, contact firstname.lastname@example.org via email.